Computer running slower than usual - HJT log

Roland

11-20-2009, 06:11 PM

Hello,

Lately the computer in question is supposedly running slower than usual... Yeah, not my computer, it's my brother's so I haven't seen it myself, he's not good with this stuff (also doesn't know english) so I'm doing this on his behalf. :) After the logfile, there's also an image of the taskmanager, which indeed seems very weird, processes eating a lot of memory, please take a look on that as well.

Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:51:36 AM, on 11/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = server:8080
F2 - REG:system.ini: Shell=Explorer.exe,C:\WINDOWS\system32\NETSVCS.EXE
O1 - Hosts: 208.117.236.70 youtube.com
O1 - Hosts: 208.117.236.70 www.youtube.com
O1 - Hosts: 64.15.124.143 sjc-v1.sjc.youtube.com
O1 - Hosts: 64.15.124.144 sjc-v2.sjc.youtube.com
O1 - Hosts: 64.15.124.145 sjc-v3.sjc.youtube.com
O1 - Hosts: 64.15.124.146 sjc-v4.sjc.youtube.com
O1 - Hosts: 64.15.124.147 sjc-v5.sjc.youtube.com
O1 - Hosts: 64.15.124.148 sjc-v6.sjc.youtube.com
O1 - Hosts: 64.15.124.149 sjc-v7.sjc.youtube.com
O1 - Hosts: 64.15.124.150 sjc-v8.sjc.youtube.com
O1 - Hosts: 64.15.124.151 sjc-v9.sjc.youtube.com
O1 - Hosts: 64.15.124.152 sjc-v10.sjc.youtube.com
O1 - Hosts: 64.15.124.153 sjc-v11.sjc.youtube.com
O1 - Hosts: 64.15.124.154 sjc-v12.sjc.youtube.com
O1 - Hosts: 64.15.124.155 sjc-v13.sjc.youtube.com
O1 - Hosts: 64.15.124.156 sjc-v14.sjc.youtube.com
O1 - Hosts: 64.15.124.157 sjc-v15.sjc.youtube.com
O1 - Hosts: 64.15.124.158 sjc-v16.sjc.youtube.com
O1 - Hosts: 64.15.124.159 sjc-v17.sjc.youtube.com
O1 - Hosts: 64.15.124.160 sjc-v18.sjc.youtube.com
O1 - Hosts: 64.15.124.161 sjc-v19.sjc.youtube.com
O1 - Hosts: 64.15.124.162 sjc-v20.sjc.youtube.com
O1 - Hosts: 64.15.124.163 sjc-v21.sjc.youtube.com
O1 - Hosts: 64.15.124.164 sjc-v22.sjc.youtube.com
O1 - Hosts: 64.15.124.165 sjc-v23.sjc.youtube.com
O1 - Hosts: 64.15.124.166 sjc-v24.sjc.youtube.com
O1 - Hosts: 64.15.124.167 sjc-v25.sjc.youtube.com
O1 - Hosts: 64.15.124.168 sjc-v26.sjc.youtube.com
O1 - Hosts: 64.15.124.169 sjc-v27.sjc.youtube.com
O1 - Hosts: 64.15.124.170 sjc-v28.sjc.youtube.com
O1 - Hosts: 64.15.124.171 sjc-v29.sjc.youtube.com
O1 - Hosts: 64.15.124.172 sjc-v30.sjc.youtube.com
O1 - Hosts: 64.15.124.173 sjc-v31.sjc.youtube.com
O1 - Hosts: 64.15.124.174 sjc-v32.sjc.youtube.com
O1 - Hosts: 64.15.124.175 sjc-v33.sjc.youtube.com
O1 - Hosts: 64.15.124.176 sjc-v34.sjc.youtube.com
O1 - Hosts: 64.15.124.177 sjc-v35.sjc.youtube.com
O1 - Hosts: 64.15.124.178 sjc-v36.sjc.youtube.com
O1 - Hosts: 64.15.124.179 sjc-v37.sjc.youtube.com
O1 - Hosts: 64.15.124.180 sjc-v38.sjc.youtube.com
O1 - Hosts: 64.15.124.207 sjc-v39.sjc.youtube.com
O1 - Hosts: 64.15.124.208 sjc-v40.sjc.youtube.com
O1 - Hosts: 64.15.124.209 sjc-v41.sjc.youtube.com
O1 - Hosts: 64.15.124.210 sjc-v42.sjc.youtube.com
O1 - Hosts: 64.15.124.211 sjc-v43.sjc.youtube.com
O1 - Hosts: 64.15.124.212 sjc-v44.sjc.youtube.com
O1 - Hosts: 64.15.124.213 sjc-v45.sjc.youtube.com
O1 - Hosts: 64.15.124.214 sjc-v46.sjc.youtube.com
O1 - Hosts: 64.15.124.215 sjc-v47.sjc.youtube.com
O1 - Hosts: 64.15.124.216 sjc-v48.sjc.youtube.com
O1 - Hosts: 64.15.124.217 sjc-v49.sjc.youtube.com
O1 - Hosts: 64.15.124.218 sjc-v50.sjc.youtube.com
O1 - Hosts: 64.15.124.219 sjc-v51.sjc.youtube.com
O1 - Hosts: 64.15.124.220 sjc-v52.sjc.youtube.com
O1 - Hosts: 64.15.124.221 sjc-v53.sjc.youtube.com
O1 - Hosts: 64.15.124.222 sjc-v54.sjc.youtube.com
O1 - Hosts: 64.15.124.223 sjc-v55.sjc.youtube.com
O1 - Hosts: 64.15.124.224 sjc-v56.sjc.youtube.com
O1 - Hosts: 64.15.124.225 sjc-v57.sjc.youtube.com
O1 - Hosts: 64.15.124.226 sjc-v58.sjc.youtube.com
O1 - Hosts: 64.15.124.227 sjc-v59.sjc.youtube.com
O1 - Hosts: 64.15.124.228 sjc-v60.sjc.youtube.com
O1 - Hosts: 64.15.124.229 sjc-v61.sjc.youtube.com
O1 - Hosts: 64.15.124.230 sjc-v62.sjc.youtube.com
O1 - Hosts: 64.15.124.231 sjc-v63.sjc.youtube.com
O1 - Hosts: 64.15.124.232 sjc-v64.sjc.youtube.com
O1 - Hosts: 64.15.124.233 sjc-v65.sjc.youtube.com
O1 - Hosts: 64.15.124.234 sjc-v66.sjc.youtube.com
O1 - Hosts: 64.15.124.235 sjc-v67.sjc.youtube.com
O1 - Hosts: 64.15.124.236 sjc-v68.sjc.youtube.com
O1 - Hosts: 64.15.124.237 sjc-v69.sjc.youtube.com
O1 - Hosts: 64.15.124.238 sjc-v70.sjc.youtube.com
O1 - Hosts: 64.15.124.239 sjc-v71.sjc.youtube.com
O1 - Hosts: 64.15.124.240 sjc-v72.sjc.youtube.com
O1 - Hosts: 64.15.124.241 sjc-v73.sjc.youtube.com
O1 - Hosts: 64.15.124.242 sjc-v74.sjc.youtube.com
O1 - Hosts: 64.15.124.243 sjc-v75.sjc.youtube.com
O1 - Hosts: 64.15.124.244 sjc-v76.sjc.youtube.com
O1 - Hosts: 64.15.125.16 sjc-v77.sjc.youtube.com
O1 - Hosts: 64.15.125.17 sjc-v78.sjc.youtube.com
O1 - Hosts: 64.15.125.18 sjc-v79.sjc.youtube.com
O1 - Hosts: 64.15.125.19 sjc-v80.sjc.youtube.com
O1 - Hosts: 64.15.125.20 sjc-v81.sjc.youtube.com
O1 - Hosts: 64.15.125.21 sjc-v82.sjc.youtube.com
O1 - Hosts: 64.15.125.22 sjc-v83.sjc.youtube.com
O1 - Hosts: 64.15.125.23 sjc-v84.sjc.youtube.com
O1 - Hosts: 64.15.125.24 sjc-v85.sjc.youtube.com
O1 - Hosts: 64.15.125.25 sjc-v86.sjc.youtube.com
O1 - Hosts: 64.15.125.26 sjc-v87.sjc.youtube.com
O1 - Hosts: 64.15.125.27 sjc-v88.sjc.youtube.com
O1 - Hosts: 64.15.125.28 sjc-v89.sjc.youtube.com
O1 - Hosts: 64.15.125.29 sjc-v90.sjc.youtube.com
O1 - Hosts: 64.15.125.30 sjc-v91.sjc.youtube.com
O1 - Hosts: 64.15.125.31 sjc-v92.sjc.youtube.com
O1 - Hosts: 64.15.125.32 sjc-v93.sjc.youtube.com
O1 - Hosts: 64.15.125.33 sjc-v94.sjc.youtube.com
O1 - Hosts: 64.15.125.34 sjc-v95.sjc.youtube.com
O1 - Hosts: 64.15.125.35 sjc-v96.sjc.youtube.com
O1 - Hosts: 64.15.125.36 sjc-v97.sjc.youtube.com
O1 - Hosts: 64.15.125.37 sjc-v98.sjc.youtube.com
O1 - Hosts: 64.15.125.38 sjc-v99.sjc.youtube.com
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} (get_atlcom Class) - http://apps.corel.com/nos_dl_manager_dev/plugin/IEGetPlugin.ocx
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 15629 bytes

http://img163.imageshack.us/img163/3715/taskmanagera.th.jpg (http://img163.imageshack.us/i/taskmanagera.jpg/)

jholland1964

11-20-2009, 10:41 PM

For now we won't worry about the items showing in the task manager, this should change once things are cleaned up.
The HJT log shows us what is running and that is what we need to see, not the task manager. Plus that changes all the time so a print screen only shows the usage at the time of the print screen, not all the time.

First of all he seems to be running portions of three antivirus programs,
AVG8, Symantec/Norton and Comodo Internet Security.
He needs to really UNINSTALL ALL of those and install something like Avira FREE. Excellent program and doesn't tax the system like the others.
One thing he needs to do with HiJackThis is run it again and put check marks next to the following entries:
O1 - Hosts: 208.117.236.70 youtube.com
O1 - Hosts: 208.117.236.70 www.youtube.com (http://www.youtube.com/)
O1 - Hosts: 64.15.124.143 sjc-v1.sjc.youtube.com
O1 - Hosts: 64.15.124.144 sjc-v2.sjc.youtube.com
O1 - Hosts: 64.15.124.145 sjc-v3.sjc.youtube.com
O1 - Hosts: 64.15.124.146 sjc-v4.sjc.youtube.com
O1 - Hosts: 64.15.124.147 sjc-v5.sjc.youtube.com
O1 - Hosts: 64.15.124.148 sjc-v6.sjc.youtube.com
O1 - Hosts: 64.15.124.149 sjc-v7.sjc.youtube.com
O1 - Hosts: 64.15.124.150 sjc-v8.sjc.youtube.com
O1 - Hosts: 64.15.124.151 sjc-v9.sjc.youtube.com
O1 - Hosts: 64.15.124.152 sjc-v10.sjc.youtube.com
O1 - Hosts: 64.15.124.153 sjc-v11.sjc.youtube.com
O1 - Hosts: 64.15.124.154 sjc-v12.sjc.youtube.com
O1 - Hosts: 64.15.124.155 sjc-v13.sjc.youtube.com
O1 - Hosts: 64.15.124.156 sjc-v14.sjc.youtube.com
O1 - Hosts: 64.15.124.157 sjc-v15.sjc.youtube.com
O1 - Hosts: 64.15.124.158 sjc-v16.sjc.youtube.com
O1 - Hosts: 64.15.124.159 sjc-v17.sjc.youtube.com
O1 - Hosts: 64.15.124.160 sjc-v18.sjc.youtube.com
O1 - Hosts: 64.15.124.161 sjc-v19.sjc.youtube.com
O1 - Hosts: 64.15.124.162 sjc-v20.sjc.youtube.com
O1 - Hosts: 64.15.124.163 sjc-v21.sjc.youtube.com
O1 - Hosts: 64.15.124.164 sjc-v22.sjc.youtube.com
O1 - Hosts: 64.15.124.165 sjc-v23.sjc.youtube.com
O1 - Hosts: 64.15.124.166 sjc-v24.sjc.youtube.com
O1 - Hosts: 64.15.124.167 sjc-v25.sjc.youtube.com
O1 - Hosts: 64.15.124.168 sjc-v26.sjc.youtube.com
O1 - Hosts: 64.15.124.169 sjc-v27.sjc.youtube.com
O1 - Hosts: 64.15.124.170 sjc-v28.sjc.youtube.com
O1 - Hosts: 64.15.124.171 sjc-v29.sjc.youtube.com
O1 - Hosts: 64.15.124.172 sjc-v30.sjc.youtube.com
O1 - Hosts: 64.15.124.173 sjc-v31.sjc.youtube.com
O1 - Hosts: 64.15.124.174 sjc-v32.sjc.youtube.com
O1 - Hosts: 64.15.124.175 sjc-v33.sjc.youtube.com
O1 - Hosts: 64.15.124.176 sjc-v34.sjc.youtube.com
O1 - Hosts: 64.15.124.177 sjc-v35.sjc.youtube.com
O1 - Hosts: 64.15.124.178 sjc-v36.sjc.youtube.com
O1 - Hosts: 64.15.124.179 sjc-v37.sjc.youtube.com
O1 - Hosts: 64.15.124.180 sjc-v38.sjc.youtube.com
O1 - Hosts: 64.15.124.207 sjc-v39.sjc.youtube.com
O1 - Hosts: 64.15.124.208 sjc-v40.sjc.youtube.com
O1 - Hosts: 64.15.124.209 sjc-v41.sjc.youtube.com
O1 - Hosts: 64.15.124.210 sjc-v42.sjc.youtube.com
O1 - Hosts: 64.15.124.211 sjc-v43.sjc.youtube.com
O1 - Hosts: 64.15.124.212 sjc-v44.sjc.youtube.com
O1 - Hosts: 64.15.124.213 sjc-v45.sjc.youtube.com
O1 - Hosts: 64.15.124.214 sjc-v46.sjc.youtube.com
O1 - Hosts: 64.15.124.215 sjc-v47.sjc.youtube.com
O1 - Hosts: 64.15.124.216 sjc-v48.sjc.youtube.com
O1 - Hosts: 64.15.124.217 sjc-v49.sjc.youtube.com
O1 - Hosts: 64.15.124.218 sjc-v50.sjc.youtube.com
O1 - Hosts: 64.15.124.219 sjc-v51.sjc.youtube.com
O1 - Hosts: 64.15.124.220 sjc-v52.sjc.youtube.com
O1 - Hosts: 64.15.124.221 sjc-v53.sjc.youtube.com
O1 - Hosts: 64.15.124.222 sjc-v54.sjc.youtube.com
O1 - Hosts: 64.15.124.223 sjc-v55.sjc.youtube.com
O1 - Hosts: 64.15.124.224 sjc-v56.sjc.youtube.com
O1 - Hosts: 64.15.124.225 sjc-v57.sjc.youtube.com
O1 - Hosts: 64.15.124.226 sjc-v58.sjc.youtube.com
O1 - Hosts: 64.15.124.227 sjc-v59.sjc.youtube.com
O1 - Hosts: 64.15.124.228 sjc-v60.sjc.youtube.com
O1 - Hosts: 64.15.124.229 sjc-v61.sjc.youtube.com
O1 - Hosts: 64.15.124.230 sjc-v62.sjc.youtube.com
O1 - Hosts: 64.15.124.231 sjc-v63.sjc.youtube.com
O1 - Hosts: 64.15.124.232 sjc-v64.sjc.youtube.com
O1 - Hosts: 64.15.124.233 sjc-v65.sjc.youtube.com
O1 - Hosts: 64.15.124.234 sjc-v66.sjc.youtube.com
O1 - Hosts: 64.15.124.235 sjc-v67.sjc.youtube.com
O1 - Hosts: 64.15.124.236 sjc-v68.sjc.youtube.com
O1 - Hosts: 64.15.124.237 sjc-v69.sjc.youtube.com
O1 - Hosts: 64.15.124.238 sjc-v70.sjc.youtube.com
O1 - Hosts: 64.15.124.239 sjc-v71.sjc.youtube.com
O1 - Hosts: 64.15.124.240 sjc-v72.sjc.youtube.com
O1 - Hosts: 64.15.124.241 sjc-v73.sjc.youtube.com
O1 - Hosts: 64.15.124.242 sjc-v74.sjc.youtube.com
O1 - Hosts: 64.15.124.243 sjc-v75.sjc.youtube.com
O1 - Hosts: 64.15.124.244 sjc-v76.sjc.youtube.com
O1 - Hosts: 64.15.125.16 sjc-v77.sjc.youtube.com
O1 - Hosts: 64.15.125.17 sjc-v78.sjc.youtube.com
O1 - Hosts: 64.15.125.18 sjc-v79.sjc.youtube.com
O1 - Hosts: 64.15.125.19 sjc-v80.sjc.youtube.com
O1 - Hosts: 64.15.125.20 sjc-v81.sjc.youtube.com
O1 - Hosts: 64.15.125.21 sjc-v82.sjc.youtube.com
O1 - Hosts: 64.15.125.22 sjc-v83.sjc.youtube.com
O1 - Hosts: 64.15.125.23 sjc-v84.sjc.youtube.com
O1 - Hosts: 64.15.125.24 sjc-v85.sjc.youtube.com
O1 - Hosts: 64.15.125.25 sjc-v86.sjc.youtube.com
O1 - Hosts: 64.15.125.26 sjc-v87.sjc.youtube.com
O1 - Hosts: 64.15.125.27 sjc-v88.sjc.youtube.com
O1 - Hosts: 64.15.125.28 sjc-v89.sjc.youtube.com
O1 - Hosts: 64.15.125.29 sjc-v90.sjc.youtube.com
O1 - Hosts: 64.15.125.30 sjc-v91.sjc.youtube.com
O1 - Hosts: 64.15.125.31 sjc-v92.sjc.youtube.com
O1 - Hosts: 64.15.125.32 sjc-v93.sjc.youtube.com
O1 - Hosts: 64.15.125.33 sjc-v94.sjc.youtube.com
O1 - Hosts: 64.15.125.34 sjc-v95.sjc.youtube.com
O1 - Hosts: 64.15.125.35 sjc-v96.sjc.youtube.com
O1 - Hosts: 64.15.125.36 sjc-v97.sjc.youtube.com
O1 - Hosts: 64.15.125.37 sjc-v98.sjc.youtube.com
O1 - Hosts: 64.15.125.38 sjc-v99.sjc.youtube.com
Once he has placed those check marks then he should click the Fix Checked button and exit HJT.
Reboot the computer.

Download ATF-Cleaner.exe by Atribune (http://www.atribune.org/ccount/click.php?id=1)(Windows XP, 2K, 2003 & Vista ONLY) • You can put ATF-Cleaner on your Desktop for easy access.

RUN ATF-Cleaner.exe.-- Click on ATF-Cleaner to run it
-- Where it says Select Files To Delete, Check the Select All Option
-- Click Empty Selected > OK

If you use Firefox browser, do this also:

Click Firefox at the top and choose Select All from the list.
Click the Empty Selected button.
NOTE : If you would like to keep your saved passwords, click No at the prompt.

THEN download to Avira FREE (http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935.html?part=dl-10322935&subj=dl&tag=button&cdlPid=11012914)

DON'T install it yet, save the install file to the desktop.

Next go to Add/Remove and Uninstall ALL of those other anti-virus programs one at a time, rebooting if necessary.
Once he has those all uninstalled THEN he should install the new anti-virus program, update it and run a full scan with it. Have it remove everything found.
Next do the following:
Please download Malwarebytes' Anti-Malware (MBA-M) (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html) to your Desktop.

DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

Reboot the computer.

Run a new HJT scan, save the log and then post back here with the MBA-M log and the new HJT log.
Judy