Hi this is my first post here. I will try to be as detailed as possible, if you guys need more info Pls PM me or reply.

Before i explain my information i must tell you the past. about 1 week ago i did a trend micro scan and it told me 3 malwares found TROJ_DLOADER.OZ (http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_DLOADER.OZ) ,
ADWARE_FASTERXP (http://www.google.com/search?hl=en&q=ADWARE_FASTERXP&btnG=Google+Search) , HKTL_IRCKEY.A (http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=HKTL_IRCKEY.A)
I don't have any other info about these... but in the end i got the message Successfully removed.
But the slow speeds still continued.. during the boot up and when opening programs..

Now i followed all the instructions and did all the scans and they are posted..

My pc is still slow.. even thought the scans show everything is clear but i suspect that its not.

Note: After the trend micro scan said "Successfully removed" i upgraded my XP to SP3..

and after the scans i removed MBA-M and installed Windows defender and did a disk defrag using a third party program: Defraggler
i also removed some useless personal files from my documents..

i am not sure how much inaccuracy might have been caused by the things i did above... but if you want me to undo anything or rerun the scans i would be happy to do so :) Also rememeber that i do not have any system restores because i removed them as instructed.

thank you.

Edit:
oo i forgot my PC specs: http://echeema.googlepages.com/computerspecs.html
only change there would be the: Security(now i use avast free av with COMODO firewall & windows defender), and Operating System(upgraded to SP3)

I'm unable to view attachtments at the moment, can you post the hjt log in reply? plain text.

hmm i can view it just fine..

but if you can't:

Hijackthis:
Logfile of HijackThis v1.99.1
Scan saved at 12:37:51 PM, on 5/17/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\HijackThis\analname31.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLCJCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [AVFX Engine] C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
O4 - HKLM\..\Run: [V0220Mon.exe] E:\DRIVERS\English\V0220Mon.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://premiersupport.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1210308132781
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: dlcj_device - Unknown owner - C:\WINDOWS\system32\dlcjcoms.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

Eset

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3106 (20080516)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=0e82993f3259544c9136b5dc59c6e244
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-05-17 07:33:44
# local_time=2008-05-17 12:33:44 (-0800, Pacific Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=279098
# found=0
# scan_time=5857

Uninstall List:

Absolute Uninstaller 2.5
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe After Effects CS3 Presets
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Creative Suite 3 Master Collection
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Fireworks CS3
Adobe Flash CS3
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Shockwave Player
Adobe SING CS3
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Video Profiles
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
Advanced Video FX Engine
AHV content for Acrobat and Flash
ALPS Touch Pad Driver
Altiris Software Virtualization Agent
avast! Antivirus
Broadcom Management Programs 2
CCleaner (remove only)
COMODO Firewall Pro
Conexant D110 MDC V.92 Modem
Creative Live! Cam Video IM Driver (1.00.07.00)
Defraggler (remove only)
Dell Driver Reset Tool
Dell Photo AIO Printer 964
ESET Online Scanner
GMail Drive Shell Extension
GTK+ Runtime 2.12.1 rev b (remove only)
HijackThis 1.99.1
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PROSet/Wireless Software
Internal Network Card Power Management
Internet Explorer Default Page
Java(TM) 6 Update 5
K-Lite Mega Codec Pack 3.8.0
Malwarebytes' Anti-Malware
mCore
MCU
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
mIWA
mIWCA
mLogView
mMHouse
Modem Helper
Mozilla Firefox (2.0.0.14)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
mToolkit
mWlsSafe
mXML
mZConfig
NetWaiting
Notepad++
PDF Settings
Pidgin
PowerISO
Print to Fax
QuickSet
QuickTime Alternative 2.4.0
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows XP (KB941569)
Windows Imaging Component
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
WinRAR archiver
Wolfenstein - Enemy Territory

MAM:

Malwarebytes' Anti-Malware 1.12
Database version: 758

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 147688
Time elapsed: 38 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I really don't see anything in the logs indicating any infection. I do have to say, though it is too late, you missed the key sentence in the sticky concerning System Restore;
You will need to flush your restore points AFTER the fixing process has been completed to ensure that no malware is preserved.
If the system was running "clumsily" as you state the it System Restore shouldn't have been turned off. But as I said, it is too late now. Once the computer was running smoothly then would be the time to set the new Restore Point by turning it off and then Turning it back on.
It probably wasn't a good idea either to install SP3 until the computer was running smoothly, but it is done too.

I notice on your sytem specs that at one time you were running the McAfee Security Center. When you uninstalled this are you absolutely certain that all was removed? Did you do a file search to be certain that there were/are no remaining files which could still be running, even though they don't show in the logs? If not, I would recommend doing that just to be sure. This could account for the clumsiness you are experiencing.
About the only thing I can recommend you try is running a scandisk and having it fix any of the errors it may find. You might need your Windows XP CD for this.
Follow the instructions here;
http://support.microsoft.com/kb/315265

well after uninstalling McAfee and removing all the files etc.. like 8 months ago.. the PC was running smoothly.. its only like in past few weeks that my PC has gone slow.. also maybe this is related to some hardware problem.. who knows..
and i just finished running the scandisk

Well it seems like its too late now :(

thanks anyway. :)

Well it seems like its too late now :(

thanks anyway. :)
What is too late?

well as u said that my pc will not be fixed.
anyway you know the safest and fastest way to do a WinXP clean install.. without loosing any bookmarks.. important documents and not having to update windows XP like a million times and also restarting my PC again and again.. also the drivers need to be taken care of.

if you know some thing like SP3 being too heavy on my hardware etc..pls tell me..

I didn't say it couldn't be fixed. You say you ran scandisk, did it find files which needed fixing? If so, were they fixed?


if you know some thing like SP3 being too heavy on my hardware etc..pls tell me..
I doubt that, I just don't believe you should have installed SP3 on a computer you say was not performing correctly.
You can remove SP3 if you wish, following the instructions given here
How to remove Windows XP Service Pack 3 from your computer (http://support.microsoft.com/kb/950249)

Please post a complete discription of your hardware.

;I just finished reading your laptop specs..
;if you could list the drive ;space/size available,
;and your driver versions/total system memory
;and pagefile size used that would be great.
;ignore stuff below that's already in your system specs.

PC make/model, or combination of parts "CLONE" homebrew etc..

Motherboard: MAKE/MODEL
CPU: MAKE/MODEL
SYSTEM RAM:MAKE/MODEL, SIZE PER STICK, total SYSTEM RAM
HARD DISK: The one where your OS is installed on: DRIVE MAKE/MODEL, SIZE, Amount of FREE space on drive.
VIDEOCARD: MAKE/MODEL, driver pack version?
SOUNDCARD: MAKE/MODEL, driver version?
NETWORK CARD/MODEM: MAKE/MODEL, Diver version?
There are other things to look at but lets start with these for now... It's never too late.

Thanks for jumping in here cauzomb. Hardware is something I cannot give much advice about.
I did neglect to ask, is the Comodo firewall the only firewall being used?

i disabled windows firewall and now i am using PC tools firewall plus... its faster.. sorry but i like this one better than comodo.. and note that Comodo firewall was installed after the computer started getting slow.. i just installed PC tooks firewall it seems faster but i am still testing it.

Cauzomb
hey thanks for hope ;)

here is the info:

OS Name: Microsoft Windows XP Home Edition
Version: 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer: Microsoft Corporation
System Manufacturer: Dell Inc.
System Model: Inspiron 6000
System Type: X86-based PC
Processor: x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1695 Mhz
BIOS Version/Date: Dell Inc. A09, 9/28/2005
SMBIOS Version: 2.3
Boot Device: \Device\HarddiskVolume2
Hardware Abstraction Layer: Version = "5.1.2600.5512 (xpsp.080413-2111)"
Total Physical Memory: 1,024.00 MB
Available Physical Memory: 463.14 MB
Total Virtual Memory: 2.00 GB
Available Virtual Memory: 1.96 GB
Page File Space: 2.39 GB

Thanks for the additional info; You forgot hard drive free space, but it sounds like you got it sorted out.

C:
Capacity: 68.5
Used Space: 19.4 GB
Free Space: 49.0 GB

D:

Capacity: 21.5 GB
Used Space: 15.4 GB
Free Space: 6.12 GB

and btw my hard drive is partitioned.. using partition magic..

so you can add the numbers to get the full space..

and my pc is getting better thanks :)

sounds good. You got plenty of system ram, and plenty of free drive space, that won't be the source of your slowdowns. Guess it comes down to application compatability; some apps don't like to work alongside the windows firewall. Some antivirus apps don't work well together, and some hardware driver/software packages have unecessary resource hogs as well.

Since your logs look good; and it seams to be more related to software, and partially resolved, I'm going to move this thread to the appropriate forum section. There will be a placeholder for this thread that will expire in 1 day, after that, it will be in the universal software section only.

so i guess i am clean... and my PC is just too old to handle all the apps.. time to buy a new PC.

I don't know that anyone said your computer is too old. You have not answered the question...when you ran scandisk did you tell it to fix and did it?
Have you defragged the computer lately? Have you emptied all the temp files? Have you updated all your drivers...via their specific manufacturers website, not Microsoft or Dell.
Did you consider removing SP3? Some people ARE having problems with it slowing their computers.
It would not be possible to do a FULL reformat and reinstall of XP without losing files, etc. But personally this is what I would recommend, especially if you have never done this. You can back up everything you have on the computer...documents, pictures, any personal items.
You would need your OS restore CD, the CD that has the drivers on it...basically anything you received from Dell when you purchased the computer.
It is your choice but a heck of a lot cheaper than buying a new computer.
You didn't say, or if you did I missed it...is the computer only "clumsy" on line or is it all the time. Are there times when you notice this more than others...using specific programs for instance...if so, when?

well i have done every thing u told in the first paragraph, other than updating drivers.. i have no idea where to go.

i have not removed sp3.. and i dosen't seem to be the problem.
Can u recommend the best way to backup my files?
i do have all the cds (incd. OS and drivers) that came with my PC

and my PC is only clumsy during the boot up.. rest of the time it runs smoothly.

and also i have followed a few recommendations here(not all but the ones that seem reasonable): http://filesharingtalk.com/vb3/f-guides-and-tutorials-65/t-software-speed-up-boot-and-start-up-time-xp-83795 (it will take a while to load the site.. they are having server problems.. how ironic lol)

and it did make a difference.. especially this site, mentioned in the article: http://www.blackviper.com/WinXP/servicecfg.htm

i am not personally planing to restore my PC or buy a new one.. but its always nice to have a Plan B.


thank you.

Black Viper's tips are generally the ones I recommend. Since I don't know what else you did, though I did look through the link you gave, didn't see anything wrong or bad with their recommendations, but as I said I don't know which ones you used.
Well, it is your choice not to remove SP3 but I must tell you, one of the recommendations BEFORE updating with ANY service pack, SP3 included, is to make absolutely certain you have the most update drivers for all of your hardware. Though "clumsiness" is sort of a general term I must figure you mean the computer isn't running smoothly, most often this can be caused by an out of date driver.
To find out what hardware is on the system right click on My Computer, Properties, Hardware. Then when the Device Manager opens it will show all the hardware installed on the computer. Double click each entry and the properties of it will open. It will tell you the Name Brand of each, choose the driver tab. It will show you the Driver Provider and the date the driver was installed and the driver version number. You should go to the manufacturers web site for each piece of hardware and look for a newer driver and download and install. Normally you install the new driver on top of the old. Some WILL have newer drivers than the ones you have installed and you will need the newest version. Some will not so you won't have to worry about those. I will stress, if at all possible get the manufacturers driver.
Display adapters can cause "clumsiness". Check the computer manufacturers site also. Plus you may need a BIOS update. All of these should have been checked BEFORE installing SP3.

ok so update the BIOS, Display adapter, sound?, processor, Network adapters?.

on dell's website it says: http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=INS_PNT_6000&os=WW1&osl=en&catid=&impid=

but i am not sure..

Not sure about what? Enter your system tag which should be on the sticker and you can have the Dell site scan the computer and give you a clearer picture of what is needed.

i did enter the tag and got the same results.
i think they used to have that update check service but now they canceled it, i am not sure if i should install the updates because last time i installed a update, it almost messed up the hardware.. like my graphic card was too stressed out after the update that it gave me the blue screen.. so i unintalled it.

Should i call dell and ask them about this?

I just was able to get info about my computer via the dell site. Are you certain you have the correct page?

ooo first let me apologize for my delay.

i had lot of work to do and couldn't find time. I am sorry.

next the dell site seems ok, hardware seems to be up to date.. not all but the important ones.

My PC is finally getting some speed. after trying some good software.. now i am using Nod32 and i like it.. its small. and comodo firewall + spybot (scanner, not active protection) seems to fit.

i think the case is closed, jholland1964 thanks for all your tremendous help. I wouldn't have any clue as to what was wrong.. you helped me point to the right direction, thanks.
if you got anything to add or you think that i am mistaken and need to take more steps pls reply. and the "Clumsiness" seems to have faded away during the startup. My old AV(avast free) was the problem(i think).

thanks jholland1964, have a nice day ;)

Thanks for posting back. Any more trouble come on back and we will try to help out.
Judy