Not sure which thread to use but hopefully this might be correct.
I am trying to run a few things from within Help and Support. Some are just not functioning and others I receive Generic Failure. I have no idea what the problem is or what could be causing this irregularity. Hopefully someone might be able to throw some light on this issue.
When I try to run My Computer Information all four subsections come up with
Generic Failure. They do not complete.
TurcoLoco
04-23-2007, 03:20 PM
Not sure which thread to use but hopefully this might be correct.
I am trying to run a few things from within Help and Support. Some are just not functioning and others I receive Generic Failure. I have no idea what the problem is or what could be causing this irregularity. Hopefully someone might be able to throw some light on this issue.
When I try to run My Computer Information all four subsections come up with
Generic Failure. They do not complete.
I just noticed this thread, is this still an issue? If so please provide some details on how you are trying to obtain the information.
HI
Sorry to have taken so long in answering but this is no longer a problem. The fact that I had rcvd no response I decided to reinstall completely and ever since, this irregularity was resolved.
H/ever within the last days I have been receiving numerous entries in my administrative tools / event viewer, all of the same nature.
Perhaps this is not the correct thread but maybe you can refer me to a thread where help might be available.
A sample of the entries as follows:
quote
Event Type: Warning
Event Source: Ci
Event Category: CI Service
Event ID: 4101
Date: 10.05.2007
Time: 12:16:29
User: N/A
Computer: PRIVATE-D686EE5
Description:
The content index filter for file "c:\windows\internet logs\zalog.txt" generated content data more than 8 times the file's size.
unquote
Here's is hoping you can help / advise where best to receive some help. It is of course disturbing.
I suspect it is something to do with Zone Alarm but I am unable to reach them in an effort to receive some advice.
Tks